We work very hard to achieve the best possible results for our patients/clients and to provide them an amazing experience where they are truly cared for! We do this through regular training, studying, practice, and constantly discussing our purpose of providing outstanding care. My goals has also been to create a company that nurtures its team and all our patients/client that we come in contact with. I have felt both successful and at times frustrated over achieving what is an elusive target. What I have learned is that our mission (and life) is an ever evolving process that can never be truly achieved but rather continually sought and improved upon, which is most vibrant when you allow yourself to enjoy the adventure and small steps along the way.
With the goal of objectively evaluating our progress, I ran our clinic report card for the last year and thought I would share it. This may sound a bit technical and hard to follow but, our electronic medical record provider allows us to compare ourselves to other Physical Therapy offices around the country (who use their system) on variables such as pain reduction, change in disability/functional scores (what people are able to do functionally), achievement of stated goals, and patient satisfaction scores. We take our ratings and ability to help you achieve your goals very seriously and work to continually improve our effectiveness. National Rankings and average change on disability/pain scores are objective measure of how we perform compared to others on a larger scale (more than 3000 outpatient clinics Nation Wide). As you can see we have an A+ overall rating, ranked 75th overall, and are in the top 2-3% of all offices Nation Wide in reducing pain level, improving functional abilities, and achieving our patients/clients specified goals. We are on the upper end of the ranking but are not satisfied until we climb higher! I hope you have had a great experience with us and are achieving the results you have hoped for. Thank you for selecting us as your Physical Therapy provider and let us know how we can better serve you and help you to achieve your goals.